Cart

Accessibility Statement

Maxiticket is committed to ensuring the accessibility of its website in accordance with Act No. 95/2019 Coll. on Information Technologies in Public Administration and the relevant implementing regulations within the scope of the conditions set out by Directive (EU) 2016/2102.

This accessibility statement applies to the website.

Compliance Status

This website is partially compliant with Act No. 95/2019 Coll. on Information Technologies in Public Administration and amendments to certain laws as amended, and with the relevant implementing regulations within the scope of the conditions set out by Directive (EU) 2016/2102, due to the non-compliances listed below.

Inaccessible content:

The content listed below is not accessible for the following reasons:

Non-compliance with Directive (EU) 2016/2102 on the accessibility of websites and mobile applications of public sector bodies:

  • Images in PDF documents, logos, and banners do not contain alternative text. [Success Criterion 1.1.1 Non-text Content]
  • For each prerecorded audio-only track, captions are not provided in synchronized media. [Success Criterion 1.2.1 Audio-only and Video-only (Prerecorded)]
  • Captions are not provided for prerecorded video. [Success Criterion 1.2.2 Captions (Prerecorded)]
  • Some headings on the page are not semantically correctly defined. Tables in text documents (PDF, DOCX, ODT, etc.) do not have defined headers. PDF files are not tagged or are incorrectly tagged. Some lists are not semantically correctly defined. [Success Criterion 1.3.1 Info and Relationships]
  • In some PDF documents, assistive technologies cannot convey information based on color perception. [Success Criterion 1.3.3 Sensory Characteristics]
  • Color is used as the only visual means of conveying information in error and information messages. [Success Criterion 1.4.1 Use of Color]
  • Some PDF documents are scanned without using an OCR layer. Some tables and content containing text information appear as images. [Success Criterion 1.4.5 Images of Text]
  • Some texts do not have a contrast ratio of at least 7:1. [Success Criterion 1.4.6 Enhanced Contrast]
  • Users can select foreground and background colors. Line width exceeds 80 characters. Text is not left-aligned. Line spacing within paragraphs is not at least 1.5 times the font size and spacing between paragraphs is not at least 1.5 times greater than the paragraph line spacing. [Success Criterion 1.4.8 Visual Presentation]
  • Some non-text elements do not have sufficient contrast. [Success Criterion 1.4.11 Non-text Contrast]
  • Line height is not always at least 1.5 times the font size. Paragraph spacing is not always at least twice the font size. Letter spacing (space between characters in words) is not always at least 0.12 times the font size. Word spacing is at least 0.16 times the font size. [Success Criterion 1.4.12 Text Spacing]
  • If pointer hover triggers additional content, it is not possible to move the pointer to that content without it disappearing. [Success Criterion 1.4.13 Content on Hover or Focus]
  • Some events do not have visible focus indicators. [Success Criterion 2.4.7 Focus Visible]
  • Some PDF documents do not have a specified language. Some subpages do not have a programmatically defined language (blog, contact, terms and conditions, privacy policy, changes and cancellations, marketing, support, cooperation, ticket purchase process). [Success Criterion 3.1.1 Language of Page]
  • The purchase process does not include a review step before submitting data. [Success Criterion 3.3.4 Error Prevention (Legal, Financial, Data)]
  • There are incorrect element nestings and syntax errors on the page. [Success Criterion 4.1.1 Parsing]

Preparation of this Accessibility Statement

This statement was prepared on 12 May 2025.

Evaluation of the website’s compliance with the requirements of Act No. 95/2019 Coll. on Information Technologies in Public Administration and the relevant implementing regulations within the scope of Directive (EU) 2016/2102 was conducted through self-assessment.

The statement was last reviewed on 12 May 2025.

Feedback and Contact Information

If you encounter any accessibility issues on the website, please contact us at: podpora@maxiticket.sk. The website is managed by Maxiticket.

Enforcement Procedure

If you receive unsatisfactory responses to feedback or requests sent in accordance with Article 7(1)(b) of the Directive of the European Parliament, you may contact the authority responsible for enforcing the Directive — the Office of the Deputy Prime Minister of the Slovak Republic for Investments and Informatization — at the following email address: podpora@maxiticket.sk